Service Agreement

iway AG, a Swiss company, ("") shall provide email products and
services ("the Service") to you ("the customer") under the terms and conditions
of the Service Agreement ("this Agreement").



Privacy: will not sell, rent or disclose in any other way a customer's email address or
other personal information nor will monitor or disclose the contents of a customer's
private communications unless required to do so by law or such action is necessary to protect's rights or property, or under circumstances to protect the safety of its customers
or the public. The customer's account shall be password protected and the customer shall
be solely responsible for maintaining the confidentiality of the customer's password.


In an effort to provide effective and simple email, have chosen to not allow advertising
to be incorporated with our email service nor shall depend on any
advertising revenue. Affiliated web sites may include eventual advertisers.

Spamming: provides for spam-blocking and consequently does not support or permit
spamming. As a customer, all subscribers agree to the 
Use Policy which strictly forbids any spamming activities. Spamming is described as sending
unwanted, unsolicited email.

Security Limit:

To protect our customers' mailboxes and our system from overflows due to unsolicited
emails or SPAM attacks and abuses, uses a security limit.

For customers with a legitimate need for a higher daily volume and with a paid for
Standard Account or Professional Account, may grant an increase of this daily
security limit upon request with no additional charges. Please be aware that reserve the right to revoke
any such granted security limit increases at any time without giving any reasons.

Refund Policy:

Subscriptions to's email forwarding and storage services are payable
in advance and are billed annually. As our customers have the option to test our
service before signing up, no refunds will be granted.


The following governs the use of the service by its customers:

(a) The customer shall not use the services for:
     (1) the bulk sending of unsolicited messages, the sending of unsolicited emails
          (SPAM) or unauthorized junk mail,
     (2) the use of distribution lists that include persons without their prior permission
          to be included in such distribution process,
     (3) sending phishing emails to collect private data for illegal activities.

     The customer shall not use the service in a manner which violates any
      local, state, national or international law, code or regulation, or which fails to
      comply with accepted Internet protocol. The customer shall not attempt to interfere in
      any way with networks or network security, or attempt to use
      the service to gain unauthorized access to any other computer

(b) The customer shall immediately notify of any unauthorized use of
      the customer's account. The customer shall not interfere with another customer's use of the service. The customer shall not resell, rent, lease, or make commercial
      use of the Services without the prior written consent of retains the right to terminate any and all parts of the
service provided to the customer without having to refund the customer any fees, if determines that the customer has breached any of the terms of this Use
      Policy. If determines that the customer has failed to comply with any of
      the terms in the Use Policy, section (a) above, may refer the customer's
      wrongful activity to appropriate legal authorities, and bring a civil action against
      the customer for any direct, indirect, special, incidental, or consequential damages
      incurred by as a result of the customer's wrongful activity.


Title, ownership, and intellectual property rights in all content and material that is part of,
contained in, or accessed through the Service, and provided by or any content provider shall remain in or any other
content provider. Such content and materials are protected by applicable copyright,
trademark,service mark and patent laws and treaties.


Any notices required or permitted under this Agreement shall be given as follows: Notice
from the customer to shall be in writing and shall be made either via email or
certified mail; Notice from to the customer shall be in writing and shall be
made either via email, certified mail or posted as part of the member's login on the Web site.

E. DISCLAIMER OF WARRANTIES expressly disclaims any warranty for the service. The service is provided on an "as is" basis, without warranty of any kind,
either expressed or implied, including, without limitation, the implied warranties of
merchantability, fitness for a particular purpose, or non-infringement. The entire
risk as to the performance of or arising out of the use of services
is born by the customer. makes no warranty regarding any goods,
information or services purchased or obtained through the use of the
service. This disclaimer of warranty constitutes an essential part of this
agreement. In the event that a jurisdiction does not allow a disclaimer of an
implied warranty, this disclaimer may not apply to the customer and the customer may
have other legal rights.


Under no circumstances and under no legal theory, tort, contract, or otherwise,
shall or its licensors or resellers be liable to the customer or any
other persons for any indirect, special,incidental, or consequential damages of any
character including without limitation, damages resulting from the use of or the
inability to use the service, the performance of the
service, or damages for loss of goodwill, business profit, business stoppage,
loss of data or business information, computer damage, or damages resulting from
unauthorized access to or changes made to customer's transmissions or data, or any
and all other commercial damages or losses. In no event will be liable
for any damages in amounts in excess of those received by from the
customer for the service.


The customer represents that the use identification selected by the customer when used alone or
combined with a domain name, does not interfere with the rights of any third party and is
not being selected for any unlawful purpose. The customer acknowledges and agrees that if such
selection does interfere with the rights of any third party or is being selected for any
unlawful purpose, may immediately suspend the use of such
email address, and the customer will indemnify and hold harmless, in
accordance with the indemnification section below, for any claim or demand against that arises out of such selection. The customer acknowledges and agrees that shall not be liable to the customer in the event that
is ordered or required, as a result of a court order or legal settlement, to desist from using
or permitting the use of a particular domain name as part of a email address.
If as a result of such action, the customer loses use of an email address, the customer's sole remedy
shall be the receipt of a replacement email address.

H. MODIFICATION reserves the right to modify the Service or change the terms
and conditions of this Agreement. will give notice of any substantial changes
to the Service or to this Agreement by either posting the changes as part of
the member's login of the Web site. Customers not wishing to be bound by the
modified Agreement may terminate the Services pursuant to the Termination
section below. Continued use of the Service after such notice has been posted
shall be deemed an acceptance by the customer to be bound by the terms of this Agreement,
as modified.


The customer agrees to indemnify and hold, its parents, subsidiaries, affiliates,
shareholders, directors, employees, and agents, harmless from any claim or demand,
including reasonable attorney's fees and costs, made by any third party due to or arising
out of the customer's use of the Service, the violation of this Agreement
by the customer, or the infringement by the customer, or other user of the Service
using the customer's equipment, or any intellectual property or other right of any person or
entity, or a result of any threatening, libelous, obscene, harassing or offensive material
contained in any client communications.

J. TERMINATION services may be terminated with or without cause,effective immediately, by
either or the customer at any time upon written notice to the other party. Upon
termination, the customer's right to use the Service ceases immediately,
and shall not be obligated to forward an unread or unsent messages to
the customer or any third party. shall not be liable to the customer or any
third party for termination of the Service. No reimbursement of the pro-rata
portion of the yearly fee paid will be made for the period remaining.


If any provision here of shall at any time be held to be void, invalid or unenforceable, such
provision shall be construed asseverable and shall not in any way affect or render void,
invalid or unenforceable any other provision of this Agreement, and this Agreement shall
be carried out as if such void, invalid or unenforceable provision were not part of this


The customer and agree that any cause of action arising out of or related to Services must commence within one (1) year after the cause of action
arose; otherwise, such cause of action is permanently waived and barred.


No waiver on the part of to exercise, and no delay in exercising, any right,
power or provision hereunder shall operate as a waiver thereof, nor shall any single or
partial exercise of any right, power or provisions hereunder preclude the exercise of that
or any other right, power or provisions.


The headings in this Agreement are for convenience only and shall not affect the meaning
or interpretation of this agreement or any provision thereof.


This Agreement contains the entire understanding of the parties with respect to the subject
matter hereof and supersedes all prior and contemporaneous agreements and understandings,
whether oral or written, relating to the subject matter hereof.


This Agreement shall be governed by and construed in accordance with the laws of Zurich/Switzerland. 

The exclusive jurisdiction in any case is Zurich/Switzerland.

For questions, please contact:
or follow this link:  

Thank You!